Customer Testimonials for Hertel Auto Group

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Ric G. - 2008 Chrysler Town & Country

Lee was amazing! He made the experience there informative, smooth, and very unlike a typical car deal. The whole transaction was over the phone I was able to get all of the info needed and felt Lee was being very straight with me. That same day I sent my wife and son to purchase the vehicle. It was for my son and his growing family, he's had it for a week now and they all absolutely LOVE it! Thank you Lee for making this a great experience for all of us! I will encourage anyone looking for a vehicle to stop by and see you first. Ric

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Carolyn B. - 2015 Kia Soul +

We had an awesome experience with Hertel Auto! Lee was so kind and made the buying and selling of cars a stress free experience! After my daughter’s car was totaled in an accident this summer we bought a cute Kia Soul from them. Next thing you know they have sold 2 of our vehicles for us and found exactly what we were looking for in a matter of weeks! I am not one to normally write reviews but I want everyone to know if you’re looking for a trustworthy, family-owned dealership this is the place. They will help you sell your car, find a car, or they may even have your dream car already on the lot!

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Kevin & Jessica L. - 2010 Nissan Pathfinder

My wife Jessica and I bought a 2010 Nissan Pathfinder.  We have been more than happy with not only the vehicle itself, but the level of service, honesty and integrity we have received from your group.  There were some initial issues with the vehicle after we first got it, but you guys took care of it and now it runs like a dream!  Thanks again for a wonderful car buying experience, we will definitely be using you guys in the future for further vehicle purchases!  Thank you!

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Stacy H - 2013 Volkswagen Jetta Hybrid SEL

My husband and I were looking for a reliable vehicle for our daughter. This place was FANTASTIC! The easiest car buying experience we have ever had. No red tape, no hassles, not time consuming, just perfect! I fill out the application the night before (they were already closed), Lee (who is wonderful) called me a little bit after they opened got us approved quickly and at a great rate. We went and looked at the car that afternoon and drove away within a hour!! That was even after a test drive, questions answered, and all paperwork signed! We will be back! Thank you Lee for all your hard work and making the purchase of our daughters first car a great one to remember!

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Tim T. - 2010 Lincoln MKS

I just had a fantastic experience with Hertel and had to share it. I was in the market for a new car and did countless of hours of research online to find the perfect car. I found it at Hertel and contacted them. Living in Corpus I was leery of buying a car sight unseen but damn, I did and couldn't be happier. I worked with Lee Wicker there and let me tell you he was phenomenal. I looked around for 3 weeks and contacted him early in the search. He was patient, transparent and very professional in every communication we had over 3 weeks. I bought a 2010 Lincoln MKS Ecoboost that was in pristine condition, inside and out I'd give a 9.7/10. Not being a fan of the whole car buying experience overall I was blown away by his service, patience and knowledge. This was by far, hands down the best car buying experience I've ever had and I'm 56 so I've had many. I flew from Corpus to DFW and headed out to Hertel. When I arrived the car was freshly detailed looking gorgeous and he had all the paperwork ready to go. I was stunned to see that the car literally looked almost brand new inside and out. Did a quick test drive then sealed the deal. I can't say thank you enough to Hertel and especially Lee for making this picky buyer completely satisfied. We will be customers for life no matter where we live, I'm not surprised at all by the multitude of compliments the dealership has and this is just one more. Here's a picture of my new baby and the man that brought us together...….

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Rachel W. - 2003 Honda CR-V

My family just purchased their fifth vehicle from Hertel! Lee is always so honest and helpful. Their team is always willing to work with us / our trade-ins to offer the best deal possible. Thank you, Hertel, for our fifth fun and reliable vehicle!! We'll be back

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Michael W - 2012 Volvo XC90

Craig and Lee were great! They found me a great car at an amazing price. Financing and warranty were offered, but not pushed. They gave me a more than fair trade in value. Everything was easy. They felt like they were treating me like family. I will send anyone who needs a vehicle straight to Hertel Auto Group!

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Pat W - 2015 Lexus IS 350

I have purchased about 8 cars from Hertel and have recommended them to many friends and family. Craig is incredibly well educated in the car business and always gives great feedback to guide you toward a car that offers reliability at a great cost. Most importantly, you can trust that Craig will take great care of you after the sale. Most of his customers are long term clients that go back to him time after time. I would recommend Craig to anyone looking for a quality used car without hesitation.

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Rick M. - 2010 MINI Cooper Convertible

Absolutely Brilliant .... Easy way to buy a car Lee is outstanding and just what your looking for no false promises love you guys and will continue to use you and let everyone know about you thank you so much made my wife very happy we love the Mini!

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Stacy - 2011 Toyota Corolla S

I just purchased a car there for my daughter. I had an excellent buying experience. There was no hassling with prices, they told me their best price when I asked. The paperwork to purchase took all of 30 minutes!! I am very happy.